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          <p><span style="font-family:'微软雅黑';font-weight:400;font-style:normal;"></span></p>
        </div>
      </div>

      <!-- Unnamed (矩形) -->
      <div id="u1675" class="ax_default label">
        <div id="u1675_div" class=""></div>
        <!-- Unnamed () -->
        <div id="u1676" class="text" style="visibility: visible;">
          <p><span style="font-family:'微软雅黑 Bold', '微软雅黑 Normal', '微软雅黑';font-weight:700;font-style:normal;">期望型需求</span></p>
        </div>
      </div>

      <!-- Unnamed (矩形) -->
      <div id="u1677" class="ax_default label">
        <div id="u1677_div" class=""></div>
        <!-- Unnamed () -->
        <div id="u1678" class="text" style="visibility: visible;">
          <p><span style="font-family:'微软雅黑 Bold', '微软雅黑 Normal', '微软雅黑';font-weight:700;font-style:normal;">无用型需求</span></p>
        </div>
      </div>

      <!-- Unnamed (矩形) -->
      <div id="u1679" class="ax_default label">
        <div id="u1679_div" class=""></div>
        <!-- Unnamed () -->
        <div id="u1680" class="text" style="visibility: visible;">
          <p><span style="font-family:'微软雅黑 Bold', '微软雅黑 Normal', '微软雅黑';font-weight:700;font-style:normal;">必备型需求</span></p>
        </div>
      </div>

      <!-- Unnamed (矩形) -->
      <div id="u1681" class="ax_default label">
        <div id="u1681_div" class=""></div>
        <!-- Unnamed () -->
        <div id="u1682" class="text" style="visibility: visible;">
          <p><span style="font-family:'微软雅黑 Bold', '微软雅黑 Normal', '微软雅黑';font-weight:700;font-style:normal;">反向型需求</span></p>
        </div>
      </div>

      <!-- Unnamed (矩形) -->
      <div id="u1683" class="ax_default label">
        <div id="u1683_div" class=""></div>
        <!-- Unnamed () -->
        <div id="u1684" class="text" style="visibility: visible;">
          <p><span style="font-family:'微软雅黑 Bold', '微软雅黑 Normal', '微软雅黑';font-weight:700;font-style:normal;">兴奋型需求 （Attrative Requirement）</span></p><p><span style="font-family:'微软雅黑';font-weight:400;font-style:normal;">没有它产品不会变傻X，但有了它产品立马牛X。</span></p><p><span style="font-family:'微软雅黑';font-weight:400;font-style:normal;">此类需求一经满足，即使表现并不完善，也能到来用户满意度的急剧提高，同时此类需求如果得不到满足，并不会带来客户的不满。这类需求往往是代表用户的潜在需求，企业的做法就是去寻找发掘这样的需求，领先对手。</span></p><p><span style="font-family:'微软雅黑';font-weight:400;font-style:normal;"><br></span></p><p><span style="font-family:'微软雅黑 Bold', '微软雅黑 Normal', '微软雅黑';font-weight:700;font-style:normal;">期望型需求（ Expect Requirement）</span></p><p><span style="font-family:'微软雅黑';font-weight:400;font-style:normal;">它傻X产品就傻X，它牛X产品就牛X。</span></p><p><span style="font-family:'微软雅黑';font-weight:400;font-style:normal;">也叫一元需求。此类需求得到满足或表现良好的话，用户满意度会显著增加，当此类需求得不到满足或表现不好的话，客户的不满也会显著增加。这是处于成长期的需求，客户、竞争对手和企业自身都关注的需求，也是体现竞争能力的需求。对于这类需求，企业的做法应该是注重提高这方面的质量，要力争超过竞争对手。</span></p><p><span style="font-family:'微软雅黑';font-weight:400;font-style:normal;"><br></span></p><p><span style="font-family:'微软雅黑 Bold', '微软雅黑 Normal', '微软雅黑';font-weight:700;font-style:normal;">无用型需求（Useless Requirement）</span></p><p><span style="font-family:'微软雅黑';font-weight:400;font-style:normal;">有没有它完全对产品没有影响，用户都不会有任何满意或不满意的感觉。</span></p><p><span style="font-family:'微软雅黑';font-weight:400;font-style:normal;"><br></span></p><p><span style="font-family:'微软雅黑 Bold', '微软雅黑 Normal', '微软雅黑';font-weight:700;font-style:normal;">必备型需求（Essential Requirements）</span></p><p><span style="font-family:'微软雅黑';font-weight:400;font-style:normal;">它傻X，产品一定傻X，它牛X，产品也不牛X。</span></p><p><span style="font-family:'微软雅黑';font-weight:400;font-style:normal;">如果此类需求没有得到满足或表现欠佳，用户的不满情绪会急剧增加，并且此类需求得到满足后，可以消除客户的不满，但并不能带来客户满意度的增加。产品的基本需求往往属于此类。对于这类需求，企业的做法应该是注重不要在这方面失分。</span></p><p><span style="font-family:'微软雅黑';font-weight:400;font-style:normal;"><br></span></p><p><span style="font-family:'微软雅黑 Bold', '微软雅黑 Normal', '微软雅黑';font-weight:700;font-style:normal;">反向型需求（Reverse Requirements）</span></p><p><span style="font-family:'微软雅黑';font-weight:400;font-style:normal;">它看起来貌似很牛X，但是有了它，产品却傻X了。</span></p><p><span style="font-family:'微软雅黑';font-weight:400;font-style:normal;">此需求实现时，会导致用户不满意，反之不具备时，用户会感到满意。</span></p>
        </div>
      </div>

      <!-- Unnamed (矩形) -->
      <div id="u1685" class="ax_default _标题1">
        <div id="u1685_div" class=""></div>
        <!-- Unnamed () -->
        <div id="u1686" class="text" style="visibility: visible;">
          <p><span style="font-family:'微软雅黑 Bold', '微软雅黑 Normal', '微软雅黑';font-weight:700;font-style:normal;">Kano需求分析模型</span></p>
        </div>
      </div>

      <!-- Unnamed (矩形) -->
      <div id="u1687" class="ax_default _流程形状">
        <div id="u1687_div" class=""></div>
        <!-- Unnamed () -->
        <div id="u1688" class="text" style="visibility: visible;">
          <p><span style="font-family:'微软雅黑';font-weight:400;font-style:normal;">数据监控</span></p>
        </div>
      </div>

      <!-- Unnamed (矩形) -->
      <div id="u1689" class="ax_default _流程形状">
        <div id="u1689_div" class=""></div>
        <!-- Unnamed () -->
        <div id="u1690" class="text" style="visibility: visible;">
          <p><span style="font-family:'微软雅黑';font-weight:400;font-style:normal;">漏斗模型</span></p>
        </div>
      </div>

      <!-- Unnamed (矩形) -->
      <div id="u1691" class="ax_default _流程形状">
        <div id="u1691_div" class=""></div>
        <!-- Unnamed () -->
        <div id="u1692" class="text" style="visibility: visible;">
          <p><span style="font-family:'微软雅黑';font-weight:400;font-style:normal;">Kano模型</span></p>
        </div>
      </div>

      <!-- Unnamed (版本说明母版) -->

      <!-- Unnamed (矩形) -->
      <div id="u1694" class="ax_default">
        <div id="u1694_div" class=""></div>
        <!-- Unnamed () -->
        <div id="u1695" class="text" style="visibility: visible;">
          <p><span style="font-family:'微软雅黑';font-weight:400;font-style:normal;">修订历史</span></p>
        </div>
      </div>

      <!-- Unnamed (矩形) -->
      <div id="u1696" class="ax_default">
        <div id="u1696_div" class=""></div>
        <!-- Unnamed () -->
        <div id="u1697" class="text" style="visibility: visible;">
          <p><span style="font-family:'微软雅黑';font-weight:400;font-style:normal;">版本说明</span></p>
        </div>
      </div>

      <!-- Unnamed (矩形) -->
      <div id="u1698" class="ax_default">
        <div id="u1698_div" class=""></div>
        <!-- Unnamed () -->
        <div id="u1699" class="text" style="visibility: visible;">
          <p><span style="font-family:'微软雅黑';font-weight:400;font-style:normal;">原型图</span></p>
        </div>
      </div>

      <!-- Unnamed (矩形) -->
      <div id="u1700" class="ax_default">
        <div id="u1700_div" class=""></div>
        <!-- Unnamed () -->
        <div id="u1701" class="text" style="visibility: visible;">
          <p><span style="font-family:'微软雅黑';font-weight:400;font-style:normal;">思维导图</span></p>
        </div>
      </div>

      <!-- Unnamed (矩形) -->
      <div id="u1702" class="ax_default">
        <div id="u1702_div" class=""></div>
        <!-- Unnamed () -->
        <div id="u1703" class="text" style="visibility: visible;">
          <p><span style="font-family:'微软雅黑';font-weight:400;font-style:normal;">产品介绍</span></p>
        </div>
      </div>

      <!-- Unnamed (矩形) -->
      <div id="u1704" class="ax_default _标题1">
        <div id="u1704_div" class=""></div>
        <!-- Unnamed () -->
        <div id="u1705" class="text" style="visibility: visible;">
          <p><span style="font-family:'微软雅黑 Bold', '微软雅黑 Normal', '微软雅黑';font-weight:700;font-style:normal;">萧山农行产品需求文档</span></p>
        </div>
      </div>

      <!-- Unnamed (三角形) -->
      <div id="u1706" class="ax_default _流程形状">
        <img id="u1706_img" class="img " src="images/修订历史/u62.png"/>
        <!-- Unnamed () -->
        <div id="u1707" class="text" style="display: none; visibility: hidden">
          <p><span style="font-family:'微软雅黑';font-weight:400;font-style:normal;"></span></p>
        </div>
      </div>

      <!-- Unnamed (矩形) -->
      <div id="u1708" class="ax_default">
        <div id="u1708_div" class=""></div>
        <!-- Unnamed () -->
        <div id="u1709" class="text" style="visibility: visible;">
          <p><span style="font-family:'微软雅黑';font-weight:400;font-style:normal;">数据分析</span></p>
        </div>
      </div>

      <!-- Unnamed (产品介绍版) -->

      <!-- Unnamed (矩形) -->
      <div id="u1711" class="ax_default">
        <div id="u1711_div" class=""></div>
        <!-- Unnamed () -->
        <div id="u1712" class="text" style="visibility: visible;">
          <p><span style="font-family:'微软雅黑';font-weight:400;font-style:normal;">修订历史</span></p>
        </div>
      </div>

      <!-- Unnamed (矩形) -->
      <div id="u1713" class="ax_default">
        <div id="u1713_div" class=""></div>
        <!-- Unnamed () -->
        <div id="u1714" class="text" style="visibility: visible;">
          <p><span style="font-family:'微软雅黑';font-weight:400;font-style:normal;">版本说明</span></p>
        </div>
      </div>

      <!-- Unnamed (矩形) -->
      <div id="u1715" class="ax_default">
        <div id="u1715_div" class=""></div>
        <!-- Unnamed () -->
        <div id="u1716" class="text" style="visibility: visible;">
          <p><span style="font-family:'微软雅黑';font-weight:400;font-style:normal;">原型图</span></p>
        </div>
      </div>

      <!-- Unnamed (矩形) -->
      <div id="u1717" class="ax_default">
        <div id="u1717_div" class=""></div>
        <!-- Unnamed () -->
        <div id="u1718" class="text" style="visibility: visible;">
          <p><span style="font-family:'微软雅黑';font-weight:400;font-style:normal;">思维导图</span></p>
        </div>
      </div>

      <!-- Unnamed (矩形) -->
      <div id="u1719" class="ax_default _标题1">
        <div id="u1719_div" class=""></div>
        <!-- Unnamed () -->
        <div id="u1720" class="text" style="visibility: visible;">
          <p><span style="font-family:'微软雅黑 Bold', '微软雅黑 Normal', '微软雅黑';font-weight:700;font-style:normal;">产品需求文档</span></p>
        </div>
      </div>

      <!-- Unnamed (矩形) -->
      <div id="u1721" class="ax_default">
        <div id="u1721_div" class=""></div>
        <!-- Unnamed () -->
        <div id="u1722" class="text" style="visibility: visible;">
          <p><span style="font-family:'微软雅黑';font-weight:400;font-style:normal;">体系规则</span></p>
        </div>
      </div>

      <!-- Unnamed (矩形) -->
      <div id="u1723" class="ax_default">
        <div id="u1723_div" class=""></div>
        <!-- Unnamed () -->
        <div id="u1724" class="text" style="visibility: visible;">
          <p><span style="font-family:'微软雅黑';font-weight:400;font-style:normal;">数据分析</span></p>
        </div>
      </div>

      <!-- Unnamed (矩形) -->
      <div id="u1725" class="ax_default">
        <div id="u1725_div" class=""></div>
        <!-- Unnamed () -->
        <div id="u1726" class="text" style="visibility: visible;">
          <p><span style="font-family:'微软雅黑';font-weight:400;font-style:normal;">产品介绍</span></p>
        </div>
      </div>

      <!-- Unnamed (三角形) -->
      <div id="u1727" class="ax_default _流程形状">
        <img id="u1727_img" class="img " src="images/修订历史/u62.png"/>
        <!-- Unnamed () -->
        <div id="u1728" class="text" style="display: none; visibility: hidden">
          <p><span style="font-family:'微软雅黑';font-weight:400;font-style:normal;"></span></p>
        </div>
      </div>
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